JustReva vs Sully.ai
Sully.ai positions itself as an AI employee for hospitals and larger healthcare organizations. It focuses on clinical documentation, note-taking, and administrative workflows inside hospital systems.
Feature Comparison
| Feature | JustReva | Sully.ai |
|---|---|---|
| Built for healthcare | Yes - dental, medical, physio, chiro, and more | Varies |
| HIPAA compliant | Yes | Varies |
| 24/7 availability | Yes - every day, including holidays | Varies by plan |
| Multi-provider scheduling | Yes - handles complex provider calendars | Limited |
| Free pilot | Yes - 50 calls free | No |
| Pricing | Transparent, starting at $0 for pilot | Custom enterprise pricing - typically $500+/mo per user |
| Call transcripts | Included | Varies |
| Analytics dashboard | Included in Professional plan | Limited or extra cost |
Sully.ai - Strengths
- +Strong clinical documentation and note-taking features
- +Designed for hospital-scale workflows
- +Integrates with major EHR systems
Sully.ai - Limitations
- -Enterprise pricing puts it out of reach for most clinics
- -Overkill for practices that primarily need phone answering and scheduling
- -Long implementation timelines typical of enterprise software
- -Not purpose-built for front desk reception workflows
Best for: Large hospital systems and enterprise healthcare organizations that need clinical documentation AI.
Who is Sully.ai best for?
Large hospital systems and enterprise healthcare organizations that need clinical documentation AI.
Pricing breakdown
Sully.ai: Sully.ai uses custom enterprise pricing that typically starts at $500 or more per user per month, with contracts often requiring annual commitments. Implementation and onboarding fees can be significant given the complexity of hospital system integrations. The platform is designed for large organizations with dedicated IT teams, so smaller clinics may find the total cost of ownership far exceeds what they need for simple call answering and scheduling.
JustReva: JustReva offers transparent pricing starting at $399 per month for the Professional plan, with a free 50-call pilot so you can test with real patients before committing any budget. There are no per-call overage fees, no after-hours surcharges, and no hidden costs. Call transcripts, analytics, and multi-provider scheduling are included in every plan.
Frequently asked questions
Is Sully.ai HIPAA compliant?
Sully.ai is designed for hospital environments and does maintain HIPAA compliance as part of its enterprise offering. However, the platform is built for clinical documentation workflows rather than phone reception. JustReva is also fully HIPAA compliant and purpose-built for the front desk use case that most clinics actually need.
How does Sully.ai pricing compare to JustReva?
Sully.ai uses enterprise pricing that typically starts at $500 or more per user per month, with long-term contracts and implementation fees. JustReva starts with a free 50-call pilot and monthly plans begin at $399 for the entire practice - not per user. For clinics that need phone answering and scheduling rather than clinical documentation, JustReva delivers more relevant value at a fraction of the cost.
Can I switch from Sully.ai to JustReva?
Sully.ai and JustReva solve different problems, so many practices can use both. Sully.ai handles clinical documentation while JustReva handles patient phone calls and scheduling. If you are using Sully.ai only for phone answering, switching to JustReva is simple - just set up call forwarding to your JustReva number and you can be live within a day.
Why clinics choose JustReva over Sully.ai
Purpose-built for front desk reception - phone answering, scheduling, and patient communication
Affordable pricing starting with a free pilot for small and mid-size clinics
Goes live in days, not months - no complex enterprise implementation
Focused on the #1 pain point for clinics: missed calls and lost patients
Ready to see the difference?
Start with a free 50-call pilot. No credit card required, no commitment. See how REVA handles your patient calls.