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JustReva vs TrueLark

TrueLark (formerly FrontdeskAI) provides AI-powered communication for dental, beauty, and fitness businesses. It handles appointment booking, lead follow-up, and patient messaging across SMS, web chat, and phone.

What happens when a patient calls?Without REVAPatient callsduring busy hoursHold / voicemail35% unansweredPatient hangs upcalls competitor instead-$700lost per patientWith REVAPatient callsany time, any dayREVA answers <1s100% answer rateAppointment bookeddirectly in your calendar+$700patient retainedThe difference between losing and keeping a patient is how the call is answered

Feature Comparison

FeatureJustRevaTrueLark
Built for healthcareYes - dental, medical, physio, chiro, and moreVaries
HIPAA compliantYesVaries
24/7 availabilityYes - every day, including holidaysVaries by plan
Multi-provider schedulingYes - handles complex provider calendarsLimited
Free pilotYes - 50 calls freeNo
PricingTransparent, starting at $0 for pilotCustom pricing - typically $250-$500/mo based on location count and features
Call transcriptsIncludedVaries
Analytics dashboardIncluded in Professional planLimited or extra cost

TrueLark - Strengths

  • +Strong multi-channel coverage including SMS, webchat, and phone
  • +Good lead follow-up and nurturing workflows
  • +Established platform with a track record in dental and beauty
  • +Supports multiple locations from a single dashboard

TrueLark - Limitations

  • -Primarily optimized for dental and beauty - limited medical workflow depth
  • -Phone call handling is not as strong as their text-based channels
  • -Pricing is opaque and requires a sales conversation
  • -Can feel generic for specialized healthcare practices

Best for: Dental and beauty businesses that want multi-channel AI communication with strong text and chat capabilities.

Why clinics choose JustReva over TrueLark

1.

Phone-first design - REVA excels at the channel patients actually use most

2.

Deep healthcare specialization across dental, medical, physio, and more

3.

Transparent pricing with a free pilot - no sales call required to get started

4.

Purpose-built scheduling logic that handles complex provider calendars

Ready to see the difference?

Start with a free 50-call pilot. No credit card required, no commitment. See how REVA handles your patient calls.