JustReva vs Viva AI
Viva AI is a dental-focused AI receptionist that handles patient calls, appointment scheduling, and recall management for dental practices.
Feature Comparison
| Feature | JustReva | Viva AI |
|---|---|---|
| Built for healthcare | Yes - dental, medical, physio, chiro, and more | Varies |
| HIPAA compliant | Yes | Varies |
| 24/7 availability | Yes - every day, including holidays | Varies by plan |
| Multi-provider scheduling | Yes - handles complex provider calendars | Limited |
| Free pilot | Yes - 50 calls free | No |
| Pricing | Transparent, starting at $0 for pilot | Approximately $199-$399/mo depending on features and call volume |
| Call transcripts | Included | Varies |
| Analytics dashboard | Included in Professional plan | Limited or extra cost |
Viva AI - Strengths
- +Dental-specific workflows and terminology
- +Recall and reactivation campaign features
- +Integration with popular dental PMS platforms
Viva AI - Limitations
- -Dental-only - no support for medical, physio, or other healthcare specialties
- -Limited customization for practices with unique scheduling rules
- -Smaller company with fewer integrations than established competitors
Best for: Dental practices looking for an AI receptionist with built-in recall campaign features.
Who is Viva AI best for?
Dental practices looking for an AI receptionist with built-in recall campaign features.
Pricing breakdown
Viva AI: Viva AI pricing ranges from approximately $199 to $399 per month depending on the feature set and call volume your practice needs. The lower tier covers basic call answering while higher tiers include recall campaigns and advanced scheduling. Contract terms and onboarding fees vary, so practices should ask about total first-year costs. The platform is dental-only, so multi-specialty practices would need a separate solution for non-dental locations.
JustReva: JustReva offers transparent pricing starting at $399 per month for the Professional plan, with a free 50-call pilot so you can test with real patients before committing any budget. There are no per-call overage fees, no after-hours surcharges, and no hidden costs. Call transcripts, analytics, and multi-provider scheduling are included in every plan.
Frequently asked questions
Is Viva AI HIPAA compliant?
Viva AI markets itself as compliant with dental industry standards, but practices should verify HIPAA compliance directly and request a signed Business Associate Agreement before sharing patient data. JustReva provides full HIPAA compliance with a BAA included on every plan, covering dental and all other healthcare specialties.
How does Viva AI pricing compare to JustReva?
Viva AI ranges from $199 to $399 per month for dental-only coverage. JustReva plans start at $399 per month but cover dental, medical, physiotherapy, chiropractic, and other specialties. JustReva also includes a free 50-call pilot, built-in analytics, and call transcripts at no extra charge. For dental practices considering future expansion into other specialties, JustReva grows with you.
Can I switch from Viva AI to JustReva?
Yes. Switching from Viva AI to JustReva takes less than a day. JustReva connects to your existing phone system through call forwarding and integrates with popular dental PMS platforms. You can run both services in parallel during your free JustReva pilot to compare results before making the full switch.
Why clinics choose JustReva over Viva AI
Supports dental, medical, physiotherapy, chiropractic, optometry, and more
Advanced multi-provider scheduling with custom availability rules
Free pilot with 50 calls - try before you buy with zero risk
Robust analytics dashboard to track call outcomes and patient conversion
Ready to see the difference?
Start with a free 50-call pilot. No credit card required, no commitment. See how REVA handles your patient calls.